Security · Reversibility · Commitments
Entrusting your flows and your data to a platform is a commitment measured in years. This page answers the questions a decision-maker has to ask beforehand: how the platform is secured, how your data stays yours, and how you leave the day you decide to.
Start with a pilot Ask your questionsThe protections ship with the platform — never as an option, never as an extra line on the quote.
Each organisation has its own space: users, applications, data, documents and messaging are isolated from one another.
Granular roles and rights; programmatic access goes through personal tokens with restricted scopes, revocable at any time.
Progressive throttling of sign-in attempts, access history with device and region, network access rules specific to each organisation.
Antivirus scanning on every document upload; document spaces are closed by default, opening one is an explicit decision.
Access to the platform and to the APIs runs over TLS; integration secrets live in a dedicated vault, never inside the flows.
The platform is audited regularly, and every finding is tracked through to its fix. Being open about that is part of the product.
Reversibility is not a contract clause here, it is a property of the architecture.
REST, OData, OpenAPI, SQL, WebDAV, IMAP/SMTP, S3-compatible storage: no proprietary format stands between you and your data.
Your applications are versioned models: each exports as a re-importable package — for archiving, review or migration.
The platform installs on your infrastructure, in a private cloud or in a hybrid setup. Where your data lives is your decision.
Nothing you build here needs Clomoon to be read: the flows, the models and the documents leave in open formats.
An engineer who knows your setup, not a ticket queue. Escalation paths are written down before you need them.
Every reported defect gets a reference, a diagnosis and a fix you can verify on your own instance.
What changes, what breaks, what you have to do: stated before the upgrade, not discovered after it.